A Kitchen printer is used in restaurants and cafes to print orders for the kitchen or bar. When an order is registered in the POS system, an order ticket is automatically printed on the correct printer, ensuring that staff can quickly see what needs to be cooked or prepared.
Want to take a step further?
With our Kitchen Display you can manage orders digitally – completely without paper. Smarter, faster and more sustainable.
Activate the order ticket printing feature
Go to Backstage → Merchants → Settings → Tick Enable order ticket printing function.
You will be able to choose what type of order ticket reference you want. You can choose between Automatic (1-999) or Free Text reference. The reference will be sent to the kitchen and will also be printed on the customer's receipt. If you wish to skip the receipt, only the reference receipt will be printed, you can choose to disable this at checkout by going to Printer → Turn off Print order ticket reference
Set up printer stations
With a printer station, you connect specific products or product groups to a specific kitchen printer. This means, for example, that food goes to the kitchen printer and drinks to the bar printer.
Create a Printer Station
Log in to Backstage → Kitchen → Printer stations → Add station. Then give the station a name, such as "Kitchen" or "Bar", choose the store and which products will be printed at this station
Connect printers to the right station
At checkout, go to My Store → Printers. Now you will see your different printer stations, then click on No printer selected and select the correct printer for each station.
Don't know which printer is which?
Select one of the printers from the list and Print sample receipt, and you will see in which printer the sample receipt is printed.
Connect kitchen printer printers via Cloud (Recommended)
With Star's Cloud, the kitchen printer can be connected to the POS system via a secure cloud-based solution. You avoid complicated network settings and get a stable, encrypted connection – even when the printer is not on the same local network.
Your kitchen printer and device need to be connected to the same network when you set up the printer
1. Set up the printer in Star Quick Setup App
Here's how to do it:
Open the Star Quick Setup App on your device.
Go to Printer Settings > Star CloudPRNT Settings.
If prompted, enter the
publicpassword.If you are asked to choose a new password, type
publicagain.
Enable CloudPRNT Service.
Enter the following server URL:
https://api.yabie.com/api/cloud-printers/2.0/jobsChange the Polling Time to 1 second.
2. Add the printer to the Backstage
Get the MAC address:
The MAC address can be found either in the Star Quick Setup App or by printing a Self Test receipt directly from the printer.
Add the printer:
Go to External Hardware → Star Cloud Printer in Backstage.
Choose the right store.
Enter a name for the printer (for example, Kitchen).
Fill in the MAC address.
Click Save.
3. Select the printer at checkout
Go to My Store → Printers.
Select the printer station you want to pair the printer to.
You should now see the printer name you entered in Backstage.
Select the printer and print a test receipt.
Your printer is now set up!
Connect kitchen printers via LAN
Follow this guide to connect your Star MC-Print printer to the network via network cable (LAN). Please note that we recommend connecting kitchen printers via Cloud for a more stable connection.
Your kitchen printer and device need to be connected to the same network
1. Connect the printer to the network
Connect a network ( Ethernet) cable between the printer and your router.
Plug in the power and turn on the printer.
Wait for the printer to fully boot up. The LAN light on the front should be on or flashing green.
2. Select the printer at checkout
Go to My Store → Printers.
Select the printer station you want to pair the printer to.
Select the printer and print a test receipt.
Your printer is now set up!