Accepting tips is a convenient way to give customers the opportunity to show appreciation. In this article, we'll walk you through how to enable and customize the tipping feature in your POS system.
Activate the tipping function
Feature
The first step is to activate the tipping feature. You do this in Backstage under Merchants → Settings → Enable tipping functionallity.
Payment methods
Then you need to activate tips for the payment methods you wish to receive tips with. You do this in Backstage under Payments → Payment methods → Click on the payment method → Tick Tip can be given with this payment method → Save
POS
To enable tipping in your POS, click More options → Tip. Here you can activate and deactivate tipping easily if, for example, you do not want to receive tips at certain times (please note that you cannot temporarily turn off tipping in your terminal).
Please note
If tipping is enabled in your terminal, but not at the checkout, this can cause problems. We recommend that you who receive tips with your integrated card terminal therefore always have tips activated at the checkout.
Enable tipping in your terminal
If you wish to activate tipping in your terminal, just contact our support and we will help you with the settings in the terminal.
Record tips manually
To manually record tips, go to My Store → Tips → Manually register tips.