---
title: "Swedbank A35"
slug: "swedbank-a35"
updated: 2025-08-07T13:17:24Z
published: 2025-08-07T13:17:24Z
canonical: "support.yabie.com/swedbank-a35"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yabie.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Swedbank A35

> [!NOTE]
> ***Are you using the terminal for the first time?***
> 
> Please see our [Get started](/yabie-express/docs/en/kom-igång) guide.

---

#### The terminal has lost connection to the POS

If your terminal has lost connection to the cash register, we recommend that you reconnect the terminal:

- Click **My Store** at checkout
- Click **Payment terminals** at checkout
- Click on **Swedbank Pax** in the cashier
- Click **Forget Terminal** at checkout
- Click on **Swedbank Pax** in the cashier
- Click on the **three dots** in the bottom corner of the terminal
- Click on **ECR** in the terminal
- Enter **the IP address of the terminal** at checkout
- Click **Add terminal** to checkout

> [!NOTE]
> ***Is your terminal connected to your router with a LAN-cable?***
> 
> In case of any issues, we recommend that you try unplugging the cable from the terminal and then reconnecting it.

*If the problem persists, contact our support.*

---

![](https://cdn.document360.io/ff6b6016-e382-4ff8-9139-40f0d89ab62c/Images/Documentation/image-1751630369240.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A32%3A12Z&se=2026-11-10T18%3A32%3A12Z&sr=c&sp=r&sig=Zj360%2F9t%2B7kHDriWMf7uMp6jnvsdnlZawJPbsDFVF0s%3D)