---
title: "Receipt and Return"
slug: "kvitton"
updated: 2026-10-07T13:54:40Z
published: 2026-10-07T13:54:40Z
canonical: "support.yabie.com/kvitton"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yabie.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Receipt and Return

### Printing of receipt

When you complete a purchase at checkout, you can choose how the customer will receive their receipt:

- **Printing** – If you have a connected receipt printer, you can print the receipt directly.
- **Email** – Send the receipt to the customer's email address.
- **SMS** – Send the receipt via text message if the customer's mobile number is available.

> [!NOTE]
> **Do you want the receipt to always be printed?**
> 
> In Backstage under Organisation → Settings, you can choose to print a receipt immediately instead of the checkout asking for receipt options after a sale. You can find the setting under the heading *Receipt functions*.

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### Receipt copy

It is only possible to print a receipt and a copy of a receipt. This applies regardless of whether the original receipt has been provided in paper form or digitally, this according to the Swedish Tax Agency's rules. To print a copy of a receipt, go to My Store → Receipt history → Click on the correct order → Select Receipt copy → Select Print, E-mail or SMS.

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### Return on purchase

To make a return on a purchase, go to My Store → Receipt History → Click on the correct order → Select items to return → If you only want to return certain items, click on them only, if you wish to return the entire order, click on Select all → Pay

> [!NOTE]
> **Please note that you can only return with the payment method you used at the time of purchase**

---

### Open return

Open return means that you make a return without having a connection to a previous receipt or sale. It is mainly used when it is not possible to identify the original purchase in the system.

To complete an open return, click More Choices → Open Returns → Select which items to return → Pay.